PRIVATE POLICY
Effective Date: August 19, 2026
Frankie & Louise, Inc. DBA Frankie Studio (“Frankie Studio,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit frankie-studio.com (the “Website”) or contact us about our services.
1. Information We Collect
When you submit an enquiry through our Website, we may collect:
Your name
Your email address
Your project address
Details about your interior design project
Your project budget
Any other information you choose to provide in your enquiry
We collect this information directly from you when you voluntarily submit it through our Website.
Because our Website is hosted by Squarespace, Squarespace may also collect certain technical and usage information from visitors, such as browser, device, network, and website activity information, as described in Squarespace’s own privacy practices.
2. How We Use Your Information
We use the information we collect to:
Respond to enquiries and requests for information
Understand your project and design requirements
Determine whether our services are suitable for your project
Prepare proposals, estimates, or other project-related information
Communicate with you about your project
Provide and manage our interior design services
Maintain appropriate business records
Protect our Website and business
Comply with applicable legal obligations
We do not use your information for purposes unrelated to your enquiry or our business operations without an appropriate legal basis.
3. How We Share Your Information
We do not sell or rent your personal information.
Your information may be processed by third-party service providers that help us operate our business and Website. This includes Squarespace, our Website hosting and form platform. When you submit a form through our Website, the information you provide may be processed and stored by Squarespace on our behalf.
We may also disclose personal information when reasonably necessary to comply with applicable law, legal proceedings, or lawful requests, or to protect our rights, property, or safety.
4. Cookies and Website Technologies
Our Website uses cookies and similar technologies provided by Squarespace. Some cookies are necessary for the Website to function properly.
Depending on the settings and features enabled on our Website, Squarespace may also use analytics and performance technologies to collect information about how visitors interact with the Website.
We do not currently use third-party advertising or tracking tools such as Meta Pixel or Google Analytics.
For more information about Squarespace's use of cookies and visitor information, please review Squarespace's privacy and cookie policies.
5. Marketing Communications
We do not currently operate an email newsletter or marketing mailing list.
We will not use the information submitted through our enquiry form to send you unrelated marketing communications without your consent where consent is required by law.
6. How We Protect Your Information
We take reasonable administrative, technical, and organizational measures to protect the personal information we collect from unauthorized access, use, disclosure, alteration, or destruction.
However, no method of transmitting or storing information online is completely secure, and we cannot guarantee absolute security.
7. How Long We Keep Your Information
We retain personal information for as long as reasonably necessary to respond to your enquiry, provide our services, maintain business records, resolve disputes, and comply with applicable legal obligations.
When information is no longer reasonably necessary, we may securely delete or de-identify it.
8. California Privacy Rights
If you are a California resident and applicable California privacy laws apply to our processing of your personal information, you may have certain rights regarding your personal information.
Depending on applicable law, these may include the right to:
Know what categories of personal information we collect and how we use or disclose it
Request access to personal information we hold about you
Request deletion of your personal information, subject to applicable exceptions
Request correction of inaccurate personal information
Opt out of the sale or sharing of personal information, where applicable
Limit certain uses or disclosures of sensitive personal information, where applicable
Not receive discriminatory treatment for exercising applicable privacy rights
Frankie Studio does not sell or share personal information for cross-context behavioral advertising.
California privacy rights are subject to applicable legal limitations and exceptions.
9. How to Exercise Your Privacy Rights
To submit a privacy-related request, please email:
Please include “Privacy Request” in the subject line and clearly describe your request.
We may need to verify your identity before completing certain requests in order to protect your personal information.
Where applicable law requires a response within a specific timeframe, we will respond within the timeframe required by law.
10. Children's Privacy
Our Website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child has provided us with personal information, please contact us at info@frankie-studio.com so that we can take appropriate action.
11. Third-Party Websites
Our Website may contain links to third-party websites, including social media platforms.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, Website, services, or applicable laws.
When we make changes, we will update the Effective Date at the top of this Privacy Policy. We encourage you to review this page periodically.
13. Contact Us
Frankie & Louise, Inc. DBA Frankie Studio
Email: info@frankie-studio.com
Website: frankie-studio.com
If you have questions about this Privacy Policy or how we handle personal information, please contact us at info@frankie-studio.com.